+44 (0)20 7079 2100

Patient Information

With years of experience in the healthcare sector our staff at 9 Harley Street endeavour to make your journey with us as smooth and relaxing as possible.

Below is some useful information:

Our Consultants

To see a list of our consultants and the different specialties we offer, please click here.

Address and Opening Times

Our Imaging and Diagnostic centre is open between 8.30am to 8pm Monday to Friday.

9 Harley Street, London, W1G 9QY.


To book or cancel as scan please call our dedicated bookings team on 0207 079 2102 or email :

To book or cancel a consultation with a particular consultant call our customer service team on 0207 079 2100.


We welcome insured, guaranteed and self paying patients. Consultations are charged separately by your specialist and fees are payable directly to them. Your fee for imaging and diagnostics tests will be quoted for and payable at 9 Harley Street reception desk . If you have any questions in regards to payment, please call 0203 869 2148

International Patients

We welcome patients from around the world. With our commitment to excellence, our bespoke service will cater to all international referral patients.  We understand that our international patients may have different requirements, therefore please call our customer service team on 0207 079 2100 we will be happy to assist.

Complaints and Feedback

Here are Phoenix Hospital Group, we welcome feedback both positive or negative so that we can continue to improve our service. If wish to make a complaint or give general feedback, please click here.

Alternatively , please call our customer service line 0207 079 2100.