We are proud to offer the highest level of medical excellence at Phoenix Hospital Group (PHG) through continuous improvement; enabling us to stay at the forefront of first class healthcare.
Our Vision is to be one of the leading independent providers of healthcare in central London; working in partnership with our medical professionals and patients, we offer individual and personal care. We make sure they feel 100% reassured, special and unique at every stage.
At PHG, we aim to be a leading provider of excellence in healthcare at all of our locations, 9 Harley Street, 25 Harley Street and Weymouth Street Hospital. Combining state of the art facilities with the very best medical teams, we strive to deliver exceptional patient care and experience, providing cost-effective healthcare to the communities we serve.
We work in partnership with our doctors and medical teams to provide the care the doctors would choose for themselves, treating all of our patients with compassion and kindness. We make our patients and doctors feel unique and special at all times, treating each other and our healthcare team with respect and loyalty.
Statement of Purpose
At Phoenix Hospital Group we strive to safely deliver a premium and innovative healthcare service adhering to the very highest standards of quality care and clinical excellence. We do this whilst preserving the rights and dignity of our patients, giving our employees the opportunity to grow and develop professionally.
We achieve this by:
• Enhancing the reputation of the company as a centre of excellence through successful partnership with our key stakeholders.
• Continually assessing our facility and service provision to enable us to deliver up-to the minute healthcare, for the benefit of the patients, medical staff and employees.
• Establish the belief and practice that clinical and non-clinical quality improvements should be towards safe evidence based standards, which allow us to monitor and measure our outcomes.
We aim to make a difference in care to patients by:
° Provision of facilities to ensure medical and clinical professional staff have the technology and support required.
° Staff are committed to have pride in caring for patients and for each other.
° A commitment to meeting and exceeding regulatory requirements.
° Responding efficiently to calls for improvement.